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Insight CCI Jobs
Contact Address Rose Lane Business Centre
Level 4, 54-59 Rose Lane
Norwich
NR1 1BY 
Telephone 01603 216194 
Fax 01603 216199 
Email  
Web Address

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Insight CCI provide high quality fundraising services and solutions to charities and not for profit organisations thereby creating income for services and products that assist those most in need, build community cohesion and support a civil society.

Insight introduced large scale Telemarketing Sales Solutions for charity Lotteries and Raffles to the UK market and is now the market leader in this sector.

Insight has been operating in the UK charity sector since 2004 in both weekly Lotteries and Raffles. During this time Insight has conducted tens of thousands of hours of calling and helped our charity partners raise many millions of pounds. During 2007 we increased our portfolio of services to include E-Marketing Solutions, Data Generation and External Lottery Management and Administration, enabling us to provide an all round service for our Charity partners and clients.

Our UK Call Centre is situated in a new site in Norwich and is already calling for 1500 hours per week for prestigious clients. Insight has introduced many successful Sales Solutions models to the UK market and is currently the preferred Telemarketing Solutions Company for some of the UK leading charities. Such as:

• Age Concern Enterprises
• Marie Curie Cancer Care Weekly Lotteries
• CancerCare (Lancaster)
• Heart Research Institute (UK)
• PDSA
• RNID
• Asthma
• Diabetes UK
• NDCS
• Guidepost Trust

Insight realises the highest level of customer sales and client satisfaction is achieved through the right blend of:

• Professional, well trained staff
• Modern Computer Telephony Integration (CTI)
• Effective supervision

The key to our success is the recruitment, training and on going development of our staff. Further to our flexible and robust technology is our highly trained sales staff. Our sales staff, undergo regular skills development training and product briefing.

Sales staff are the backbone of our company and can graduate through different levels of remuneration based on performance and skill.