Third Party Motor Claims Handler Jobs in Norwich on your local Norwich jobs site. Careers in Norwich, local employment and work in Norwich.
Job Search
- Insurance
- Customer Service / Call Centre
- Sales / Telemarketing
- Business Development
- Catering / Hospitality
- Admin/Clerical
- Banking and Financial
- Automotive / Mechanical
- Management
- Technical & Maintenance
- Retail
- Medical
- Engineering
- PA/Secretarial
- Education / Training
- Driving Instructor Training
- Manufacture and Production
- Building and Construction
- Nursing / Social Care
- Health Professionals
Third Party Motor Claims Handler
- Posted By: EMPLOYMENT SPECIALISTS LTD
-
Address:
- 3A PRINCES STREET
- Ipswich
- IP1 1PN
- Contact: 01473 344950
- Date Posted: 6th Jan 2009
- Salary: Negotiable
- Location: Norwich
- Reference Code:
- Views Since Posting: 13
- Full Description:
A busy and successful Insurance organisation is seeking another experienced Claims Handler to join their busy team working closely with Corporate clients.
JOB ROLE
• To proactively pursue economic, early resolution of all claims. To reduce average claim life wherever possible and minimise claims spend for Clients.
• To pursue recovery of losses on behalf of insurers and/or clients on all complex liability cases
• To proactively pursue recovery of appropriate losses on all recovery files.
• To challenge current work procedures and recommend process improvement or development
• To act as a point of contact for the client.
• To deliver excellent customer service for on and on behalf of Clients.
KEY TASKS
• To manage a live client caseload of at least 1000 incidents.
• To achieve average elapsed time for open claims of 26 weeks or less.
• To maintain post and diary within the agreed internal Key Performance Indicator (KPI) of 3 working days
• To ensure all customer complaints are acknowledged within 24 hours and resolved within 5 days
• Ensuring that accurate reserves are placed on all cases so that our Clients have reliable MI with which to measure their potential exposure
• To act as a referral point to more junior handlers
REQUIRED SKILLS
• Competent in all areas of Third Party claims handling
• Able to proactively coach others within role
• Able to adopt a logical approach
• Able to communicate clearly ensuring you are understood
• Able to recognise inaccuracies and seek assistance
• Works with other areas of the business to achieve success
PLEASE SEND YOUR CV TO SHARON AT sharon.odowd@employmentspecialists.co.uk OR CALL ME ON 01473 381523.
Recruiters
Advertise your job now Set up an online account and begin recruiting today
Speak to one of our specialists to improve your recruitment contact us .
