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Team Leader

  • Posted By: EMPLOYMENT SPECIALISTS LTD
  • Address:
  • Contact: 01473 381522
  • Date Posted: 11th Nov 2008
  • Salary: £27,500 - £32,000
  • Location: Norwich
  • Reference Code:
  • Views Since Posting: 113
  • Full Description:

    We are looking for an enthusiastic and motivated individual to lead a new Team within the Regional Service Centre at an exciting time of planned and continuous growth.


    The Role

    • Distribute and control the work within the team
    • Plan on a weekly, monthly and annual basis to provide an efficient and timely service
    • Motivate the team to meet internal and external targets
    • Authorise cheques and oversee quality control measures
    • Manage the training and development of staff
    • Oversee complaints and breaches
    • Develop and maintain working relationships internally, externally and with third party providers
    • Manage the implementation of procedural and process changes



    The Person

    • Knowledge of general insurance processes and procedures, including FSA and other regulatory requirements
    • A commitment to continuous improvement of productivity, quality and efficiency
    • A ‘can do’ attitude with the ability to influence and implement change
    • A commitment to train and develop others
    • Ability to demonstrate a high level of personal and team organisation

Recruiters

City College Norwich
Royal Bank of Scotland
Adecco
Castle Personnel
The Recruitment Company
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