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Team Leader
This job has expired, and cannot be applied for.
- Posted By: EMPLOYMENT SPECIALISTS LTD
- Address:
- Contact: 01473 381522
- Date Posted: 1st Jul 2008
- Salary: £27,500 - £32,000
- Location: Norwich
- Reference Code:
- Views Since Posting: 24
- Full Description:
We are looking for an enthusiastic and motivated individual to lead a new Team within the Regional Service Centre at an exciting time of planned and continuous growth.
The Role
• Distribute and control the work within the team
• Plan on a weekly, monthly and annual basis to provide an efficient and timely service
• Motivate the team to meet internal and external targets
• Authorise cheques and oversee quality control measures
• Manage the training and development of staff
• Oversee complaints and breaches
• Develop and maintain working relationships internally, externally and with third party providers
• Manage the implementation of procedural and process changes
The Person
• Knowledge of general insurance processes and procedures, including FSA and other regulatory requirements
• A commitment to continuous improvement of productivity, quality and efficiency
• A ‘can do’ attitude with the ability to influence and implement change
• A commitment to train and develop others
• Ability to demonstrate a high level of personal and team organisation
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