Youll meet and greet customers in for a major bank, deal with their queries and concerns and provide the help they need. You will either offer the appropriate product or service yourself, or introduce the customer to a colleague wholl be able to advise them further. With a view to both generating sales leads and ensuring world-class customer service.
Be the first point of contact for customers in the branch
Pursue potential sales leads
Update both customer files and your diary after each action
Action postal/fax/e-mail correspondence where necessary
Prepare batches of work for processing off-site
Excellent interpersonal skills, high attention to detail.